| Color |
Brown - DA020 |
|---|
Dear customer, all orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
HOW LONG IS THE SHIPPING TIME?
- United Arab Emirates : in 3 Days Max . Free Shipping
- Average transit times to the All Countries : 10 Business days , 200 DHS Shipping Fee
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements.
While most packages will arrive on time, there may be circumstances and delays that our carriers may experience.
For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Your satisfaction with our services and products are our priority and here at Dopamines , we pay special attention to your concerns. If your order gets lost in transit, or in case there is any damage to the products, or If you believe have made a mistake in filling the delivery information, please get in touch using our Contact Form; our support team will resolve your issue shortly. We will send you a replacement product or compensate for your loss. Please note that once the product has been delivered to you and has been with you for more than a day, the dispute window will be closed.
Note that after the product/s have been shipped, there is no possibility of returning the products, unless the product is damaged. Our shipment team is responsible of quality check and will check all products for damage before shipping it to customers, we save pictures of products before they are shipped in our database, and if needed, will compare with the pictures sent to us in a damaged product dispute.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@dopamines.shop with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
If you have any questions regarding the refund or exchange policies, please visit the Returns & Refunds page.
